QPI Administrative Coordinator, Training & Special Projects (Full-Time)
About the Quality Parenting Initiative (QPI)
The Youth Law Center’s Quality Parenting Initiative (QPI) is an innovative system-change strategy for reforming child welfare practices and policies across the country by partnering with system stakeholders and centering the voices of those most impacted—youth, birth parents, and foster caregivers. The QPI team works in more than 80 jurisdictions across the country to transform child welfare systems at the local, state, and national levels, with a goal of ensuring that every child in foster care receives excellent parenting, every day.
About the Position
The Administrative Coordinator, Training & Special Projects will provide administrative oversight for our Champions Training Program and for a variety of special projects within QPI. The Champions Program gathers child welfare agency stakeholders from sites across the country for a six-month training course that equips trainees to support lasting system and culture change within their agencies. The Administrative Coordinator will be responsible for scheduling and coordinating each month’s training modules, tracking participant enrollment and completion of requirements; providing technical support during sessions; responding to trainee questions; maintaining and distributing program materials; and providing other program administrative support and project management as needed. The Administrative Coordinator will also partner with the Events Coordinator in planning and implementing the annual Champions Conference.
Additionally, the Administrative Coordinator will support a variety of special projects within QPI, both new and existing, including our QPI California work, our Quality Parenting Outreach project, various grant-funded initiatives, and other projects. Depending on the project, the Administrative Coordinator may manage event scheduling and calendaring, produce written materials, provide live support during virtual or in-person meetings, conduct evaluations, track program and contract deliverable completion, and more.
This is a full-time, remote position and can be performed from anywhere within the continental United States, with a preference for states in which QPI currently operates. Travel for events several times a year will be required. This position reports to the QPI Senior Director.
About You
The ideal candidate for this position will have at least four solid years of administrative experience, a talent for balancing order with flexibility, and a drive to put their skills to use supporting lasting systemic change. If asked, your coworkers would rave about how dependable and unflappable you are. In fact, being faced with a little chaos and ambiguity brings out a certain calm in you because that’s where you get to work your organizational magic. Though you’re ready to take responsibility and initiative in managing complex projects, you also appreciate how necessary rote, day-to-day admin is to sustain the work—no task is too small for you. You’re meticulous, exceptionally organized, self-motivated, a time-management whiz, tech-savvy, personable, and supremely adaptable. We’d be thrilled if you have familiarity with QPI or child welfare systems—having lived experience in the foster care system is an added bonus—or if you have prior experience with training programs or adult education, but it’s not required.
Core Responsibilities
The list below is intended to illustrate the core responsibilities of this position. Such a list is never exhaustive; new needs and opportunities will continue to arise for this position as our team grows and changes. For someone with significantly more than the minimum required experience, higher-level responsibilities may be available.
Champions Program Coordination
- Confirm participants in each training class and create a communication plan for contacting each trainee and their agency point person.
- Collaborate with the QPI Senior Director to finalize training cohorts and schedules.
- Create and distribute training schedules and complete outreach to instructors and class participants to confirm attendance and distribute action items, sending follow-ups and reminders as needed.
- Update program materials as necessary, including training curricula, slide decks, handouts, and other materials.
- Contribute to the development and maintenance of a Champions Program handbook
- Gather and maintain training participant contact information; establish and update the Champions Program directory.
- Set up Zoom meetings and registration for training sessions and ensure participants can access Zoom join information; manage session recording storage and distribution.
- Attend training sessions to provide live technical support and notetaking as needed.
- Ensure that QPI team calendars are up-to-date with all scheduled training dates.
- Order and fulfill gifts and attendance certificates for training participants.
- Maintain working familiarity with the QPI website and Champions Program site, serving as the point person for Champions-related website questions and technical assistance.
- Assist with coordination and scheduling and provide administrative support for the annual Champions Conference and other virtual convenings.
- Provide additional administrative, technical, and program support as needed.
Special Projects Coordination
- Support QPI leadership with meeting scheduling, email correspondence, note-taking, travel planning, and other general administrative support for special projects as assigned.
- Oversee scheduling, meeting coordination, and activity tracking for our QPI California contract deliverables as appropriate.
- Develop strong relationships with outside vendors, grantors, agency staff, and other partners to support QPI program and project success.
- Communicate proactively and professionally with partners at various sites and at various levels in a variety of formats.
- Provide general administrative support to the QPI team as requested.
- Ensure the mission and the continuation of QPI; seek out advocacy opportunities.
Skills & Experience
The list below represents what we believe are the most important characteristics needed for someone to be successful in this position. We also recognize that women, people of color, LGBTQIA+ folks, and other historically economically marginalized people tend to self-select out of applying for jobs if they don’t meet 100% of the listed qualifications. We encourage you to apply if you’re enthusiastic about this role even if you don’t meet every criterion on the list.
- A minimum of four years of relevant experience in directly relevant positions, ideally within a nonprofit setting
- A deep commitment to the mission of excellent parenting for children and advocacy on behalf of youth
- Advanced proficiency in the use of Zoom meeting and webinar features (including breakout rooms, attendee management, and reporting), and experience with managing account settings and teaching others how to use Zoom effectively
- Excellent verbal communication and interpersonal skills, including the ability to work well with a diverse, fully remote team in locations across the United States
- Strong command of written English and ability to produce written communication in a variety of formats and tones, depending on audience and goal
- Excellent organizational and time management skills, with proven ability to prioritize and take the initiative on identified goals, juggle multiple processes, and meet deadlines
- Prior experience with scheduling and calendar management on behalf of a team or executive, preferably in Google Calendar
- Strong familiarity with Google Workspace apps (Gmail, Calendar, Drive, Docs, Sheets, Slides, and Forms)
- Proven technical skills with common office software (e.g., Microsoft Office and Adobe Acrobat; ability to quickly pick up on new technology (e.g, WordPress) and provide technical assistance and troubleshooting to others
- Keen attention to detail and a high level of organization
- Professionalism & strong work ethic
- Creativity and flexibility in solving problems and meeting challenges
- Ability to work both as part of a collaborative team and independently
- Reliable judgment, discretion, and ability to maintain confidentiality
- Ability and willingness to travel to various locations within the United States for events
Employment & Benefits Details
- Status: Full-time, permanent; this is not currently a supervisory role
- Salary: $63,000 – $90,000 annually, depending on experience. All employee salaries are determined based on years of relevant experience; the higher end of this range will only be available to candidates with substantially more than the minimum required experience and who possess the qualifications to take on some manager-level responsibilities.
- Paid Time Off: YLC offers flexible, unlimited paid vacation to its full-time employees as well as 12 sick days annually, 11+ holidays, and an annual winter break.
- Benefits: Comprehensive health benefits package (medical, dental, vision, long-term disability, basic term life), plus an EAP, FSA, Commuter Check program, and (after one year) a 401k with up to 4% employer match. Health plan premiums are 100% employer-paid for both employees and all dependents.
- Location: Permanently remote within the continental United States; preference for states in which QPI currently operates (CA, CT, FL, KS, LA, MN, NM, NV, PA, and TX).
To Apply
Please submit an application via email, with the name of the position in the subject line, to careers@ylc.org and include both of the following required documents:
- Cover letter explaining your interest in the position and in supporting QPI’s advocacy
- Up-to-date resume
Please submit all required documents at the time of application. Incomplete applications will not be considered for this position.
Timeline: Applications will be reviewed on a rolling basis as they are received, and the position will remain open for applications until filled.
If you have questions about this position or the application process, feel free to contact us at careers@ylc.org. Please note that due to the volume of emails we receive, we may not be able to respond to every inquiry. No phone calls about the position, please.
Equal Opportunity Employer
YLC values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, body size, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
About YLC’s Advocacy
The Youth Law Center is a 501(c)(3) nonprofit legal advocacy organization that seeks to transform child welfare and juvenile justice systems across the county so that every youth and child can thrive. Using a combination of creative advocacy strategies—including legislative and policy advocacy, impact litigation, collaborative systems-reform campaigns, public education, media advocacy, technical assistance, and training—our team works not just to end harmful systemic practices but to ensure that system-involved young people can access the supportive environments, resources, relationships, and information they need to realize their full potential. YLC’s specific, actionable, and sustainable strategies are shaped by the voices of youth and families most impacted by these systems and are informed by research in child development, psychology, behavioral economics, marketing and branding, and adult learning. The YLC team reflects the diverse backgrounds, experiences, and skills needed to make our creative approach to advocacy successful. Find out more about us at ylc.org and qpi4kids.org.
If you are interested, please submit a cover letter, resume, list of three personal references and a writing sample. Youth Law Center is an equal opportunity employer. Your application package may be submitted via email to careers@ylc.org.
Or, you may send it via postal mail to:
Youth Law Center
attn: Careers
832 Folsom Street, #700
San Francisco, CA 94107